Axiom’s Professional Services Team partners with clients to provide a wide variety of strategic planning, design and executive consulting services. Team members have a minimum of 15 years of industry experience, specializing in a variety of areas designed to empower clients to make informed decisions. Services include information technology roadmaps, project budgeting and architecture, company wide or department audits, pre-acquisition due diligence, application and vendor selection management and outsourced IT department management services.

Strategic Services

• Executive Level Strategy
• Application & Vendor Selection
• IT Audits & Assessments
• IT Roadmaps
• Budgetary Planning
• IT Management & Staff Planning

Axiom’s dedicated team of project specialists work with our clients and internal IT departments to implement custom technology solutions. Project deployments range from single-server deployments to comprehensive multi-server, multi-site solutions capable of supporting thousands of users. By utilizing a team that has conducted over 100 annual implementations, Axiom ensures successful rollouts that are on time and on budget. Site Leads and Project Managers are assigned to each project right at the beginning of the budgeting process, and they follow each project to completion. Implemented Technology solutions can then be maintained by internal IT departments or transitioned to Axiom’s Support Solutions.

Implementation Services

• Network Architecture & Design
• Dedicated Project Implementation Services
• Project Management & Project Oversight
• Datacenter & Telecommunication Solutions
• Training & Network Hand Off Solutions

At Axiom, we believe that regardless of our size, our customers should always receive a unique and individual support experience with a dedicated team of support professionals. We accomplish this by utilizing a pod structure to support our clients. Each customer receives a dedicated Technical Account Lead, Assigned Onsite Support Team and Account Manager. This is combined with senior oversight from our dispatch coordinators, helpdesk managers and service directors to ensure clients are always dealing with someone they trust, while knowing they have access consistently excellent IT support services.

Support Services

• Expert, 24/7/365, U.S.-Based Helpdesk
• Global Onsite Support Network
• Proactive Network Monitoring
• Dedicated Support Teams For Personalized Service
• Escalation Services For Microsoft, Cisco, Unix & Other Specialties
• Client Access Portals & Extensive Documentation
• Integrates Seamlessly With Other Axiom Services

Are you looking to move your organization into the cloud? Are you looking for a straightforward answer on what the cloud is and how it can benefit you without compromising productivity or security? Axiom’s senior leadership team has taken the guesswork out by pre-selecting best-of-breed cloud solutions and customizing them for our clients. Whether you are looking to fully migrate your technology into the cloud or just take advantage of some of the latest cloud applications, Axiom has you covered.

Cloud Solutions

• Dedicated & Shared Cloud Hosted Solutions
• Virtual Desktop Integration (VDI)
• Hosted Exchange Email Cloud Solutions
• Cloud-Based Online Backup & Disaster Recovery
• Bolt-on Cloud Applications Including Anti-Virus, Anti-Malware, Spam Filtering, Data & Email Archiving and More